Learning and Capability Development

Playbook: Learning & Capability Development

  • Logic Type: Development Logic
  • Goal: Retain & multiply critical knowledge and capabilities
  • Start: Identify critical capabilities & knowledge domains
  • End: Capabilities embedded & multiplied across the org

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Core Subprocesses: 1) Critical Capability Mapping · 2) Learning Design & Pathways · 3) Delivery & Enablement · 4) Transfer & Application · 5) Review & Adapt

Subprocess 1 · Critical Capability Mapping

Purpose

Make mission-critical skills visible (today & next 12–24 months), with depth and risk exposure.

  • Outputs: capability taxonomy, proficiency map, risk heatmap, role→skill graph.
  • Non-goal: exhaustive catalogs ohne Business-Relevanz.

Guardrails

  • Business-backlog first (Strategy→Work→Skill).
  • Privacy: kein „Hidden Surveillance“ via Lern- oder Tooldaten.
  • Bias: Skill-Definitionen & Benchmarks reviewen (Diversity).
Play A Strategy-back Capability Scan (Human-led · Perceptive + Reflective)

When

  • Neue Strategie, neue Produkte, M&A.

Flow

  1. Strategy→Work decomposition (value streams, missions).
  2. Work→Skill extraction (critical few).
  3. Proficiency mapping (teams, roles).
  4. Risk heatmap (single points of failure).

KPIs

  • Time-to-map < 6 Wochen
  • >80% leadership buy-in

Risks

  • Over-engineering → „critical few“ erzwingen.
Play B Augmented Skill Graph Builder (Human-augmented · Perceptive + Generative + Predictive)

Flow

  1. Pull job/learning data → normalize.
  2. AI suggests skills, synonyms, relations.
  3. Human curation; remove noise.
  4. Predictive: proficiency gaps + risk forecast.

KPIs

  • Mapping speed +50%
  • Noise < 10%

Governance

  • Glossar + Review-Zyklen quartalsweise.
Play C Signal-Driven Refresh (Algorithmic-autonomous · Perceptive + Predictive)

Flow

  1. Signals: tech releases, market demand, project pipeline.
  2. Auto-alerts bei Skill-drift >= Schwelle.
  3. Queue für Human validation.

KPIs

  • Drift detection < 2 Wochen
  • Validation backlog < 10 Arbeitstage